Key Responsibilities 

• Required to assist the Information Officer if needed.
• Keeping the information board up to date.
• Put up any posters (if required).
• Assist others with media enquiries.

Sometimes the Information Officer might require some extra help and therefore this role has been created. However, in a small-scale incident it likely the Information Officer may be able to complete many areas of this work.

The key part of this role is ensuring the information board is kept up to date (as described under the Information Officer tab).

Putting Up Posters: Putting any posters in the hub (held in the box, if any) .

Collect Information: Help collect information from arrivals or go out into community to help obtain any missing information.

Situation Board: Writing information on the main board and keeping it updated.

Media: Media are an important part of any incident and will be managed by the statutory responding agencies. However, there may be specific media interest in your Emergency Contact Hub. If this is the case, your role will be to help the Supervisor and Information Officer. You can share:

• Anything they can see (flood has impacted …….. Centre is open and has ……. people in it.
• General Information (how busy you are and what the volunteers have done).
• Information you’ve received from responders.

However, please remember that you are not able to share:

• Any personal information or details about your community. However, individuals may choose to share their own personal information.
• Address or contact information of the community.
• Details of deaths or injuries.
• Details on people homes.

Consent will also need to be given from any community members or volunteers who have their photo or video taken.

Downloads

• Public-Information-Officer.pdf